Management Team

The company has been developed by two brothers, John and Mark Baker. These two individuals have remained the driving force behind the development and success of the company.

Despite being brothers their backgrounds could not be more different. John Baker is by profession an international banker, but not in the traditional sense that one would normally think of a banker. Until the summer of 1997 he ran international trading floors for some of the most prestigious banking names, in both the City of London and New York. John spent six years living in New York gaining international experience.

Mark Baker by contrast is a religious minister and runs his own Pentecostal church. He is well versed in the Jewish culture and history, he also organises and leads guided tours of Israel. Mark is very creative and runs the "artistic" side of the company, being responsible for all the art work, design and printing. He also builds and develops internet web pages for our customers. Mark also runs his own graphics design company (see our Links page).

Business Awards

These awards are a testament to the hard work and dedication of our staff.

Business Development

We are the fastest growing IT Service Provider in South Essex

Over the past 2 years the company has grown dramatically. We now have a full IT Service Centre in Rayleigh, Essex, which consist of the largest Repair Centre in South Essex, a dedicated IT Learning Suite and a shop.

Our Customers

As of August 2006 we have over 3000 domestic customers and 400 SMEs.

Our customers include some prestigious names including 15 charities - YMCA, The PVTA, MenCap, National Tremor Foundation & The National ME Centre. In addition to this we have 22 Educations Facilities, 2 Fund Managers, Estate Agents, Financial Advisors, Accountants, Transport Companies, Religious Organisations and Building Companies. 

History

Over the past 2 years the business has evolved into offering a one-stop shop for al, our customers computer requirements. We pride ourselves in doing the little things that make a difference. When a customer purchases an item from us we give them the full manufacturers warranty, rather than "cheat" them out of what is rightfully theirs. Please see the section "warranties" for more information. Our comprehensive range of services includes the following -

Repair Centre
Our Repair Centre is the largest in the area and here we build, repair and upgrade PC's and servers. In addition, we are the only Laptop repair specialists is the region. Our business is not shrouded in secrecy and if a customer wished to upgrade or build their own PC they can come and work with our Microsoft accredited Engineers. This is a unique facility not offered by any other company.

Retail Area
We have a comprehensive range of items in stock for you to peruse and ask questions about. You will always find our staff friendly and honest. If you want to ask a question or get some professional guidance ...... it's FREE!

IT Training
In November 2004 we opened an IT Training Suite dedicated to offering on-line learning. We offer a comprehensive range of IT courses to suite all needs including the professional range of Microsoft, CompTIA, Linux and Cisco Engineering qualifications. Please see the IT Training section within our Website or log-on to wwww.drbyte-training.org.uk We also run Practical Training Courses teaching students to become IT Engineers. These complement all of the professional qualifications available above. We are the only company in Essex that offers physical training for domestic and business Engineers.

Bookkeeping
We run Sage bookkeeping courses covering Line 50 and payroll. These courses also come with a practical element. As part of our business we have a bookkeeping section that looks after the accounts of local companies.
Website Design If you need a Website created, designed, upgraded or maintained then contact us as we offer a comprehensive service.

Training Facilities

In November 2004 we opened an IT Training Suite dedicated to offering on-line learning in conjuction with Learndirect.

We also run Practical Training Courses for both A+ and Engineers. We are the only company in South Essex that offers physical training for domestic and business engineers.

Future Developments

Towards the end of 2006 we will expand our business by adding an additional IT Training Suite. This purpose build room will accomodate some 30 new learning stations, each being furnished with TFT Monitors and the new "Cube" style computers. This will enable us to accomodate up to 50 learners at one time.

Our existing IT Suite will remain and become a dedicated IT Training Suite for A+ students. It will also be used as a Test Centre.

Site Development

The Dr Byte website was designed and built in house.